Tasks & checklists
Allocate work to people or teams, break it into actions and follow progress to sign-off.
For Australian general practice
Run every centre from one calm workspace.
Tasks, policies, quality & safety, cleaning and your team — for owners, managers and everyone on the floor, on the web and on their phone.
- Guided setup in about five minutes
- Any number of centres
- Passwordless sign-in
Built for everyone in the practice
Owners & directors
See what needs attention across every centre, and who is responsible for it.
Practice managers
Allocate work, publish policies and keep registers current without chasing paper.
GPs & nurses
Acknowledge policies and report an incident in seconds, from their phone.
Reception
Lodge complaints properly, with the right manager notified straight away.
Cleaning teams
Work through room-by-room checklists that leave a reviewable record.
Why practices switch
Replace the binders, spreadsheets and group chats.
The records you need for good governance already exist — they’re just scattered. The hub gives each one a home, a responsible person and a reminder.
Policy binders and sign-off sheets
Versioned policies with tracked acknowledgements and review reminders
Incident and complaint spreadsheets
Registers routed to the responsible manager, with a guided workflow to closure
Cleaning logs on a clipboard
Scheduled checklists per room, with manager review and printable history
Renewal dates in someone’s calendar
Contract and certificate registers that remind the right person in time
Announcements lost in group chats
Messages that can require acknowledgement, plus a social Team Hub
Everything in one place
The modules your practice runs on.
Each module has the workflow built in — who can do what, who gets notified, and what happens next.
Policies
Publish versions, choose who must acknowledge, and get reminded before reviews fall due.
Complaints
Capture complaints from every channel and record the response, outcome and improvements.
Incidents
Report at the point of care. Findings and follow-up stay with authorised managers.
Quality improvement
Set a measurable goal, link tasks and review the result — from a complaint, an incident or a new idea.
Cleaning Hub
Daily, weekly or monthly schedules for each area, recorded by whoever did the work.
Contracts & certificates
Agreements, insurance and accreditation in one register, with documents and renewal alerts.
People & onboarding
Staff profiles, key responsibilities, supervisors and a simple first sign-in for new starters.
Practice profiles
Opening hours, teams and usual working patterns for every centre.
Quality & safety
Complaints and incidents, handled the same careful way every time.
Every report reaches the manager responsible for that centre, moves through clear stages, and closes with the evidence recorded.
Routed automatically. Choose a complaints and an incident manager for each centre. New reports go straight to them.
Guided to closure. Acknowledgement, findings, resolution and response are required before a case can close.
Improvement, not just paperwork. Link a quality improvement activity with a measurable goal and track its tasks to completion.
Ready for review. Print a register or a full case report with its complete history in one click.
Multiple centres
One organisation, as many centres as you run.
Staff work where they’re assigned. Owners and group managers see the whole picture — or one centre at a time.
Centre-aware everything
Tasks, policies, registers and cleaning belong to a centre — or to every centre.
Access that follows the role
A nurse at one centre sees that centre; an owner sees them all.
Profiles for each site
Opening hours, teams and usual working patterns per centre.
Your organisation, kept separate
Your staff and records are visible only to your own organisation.
Mobile app
Everything your team needs on the floor, in their pocket.
A companion app for iPhone and Android, built around the moments that happen away from a desk.
Needs you
One list of what’s due: tasks, acknowledgements, cleaning and messages.
Report in seconds
Lodge an incident or complaint at the point of care, with drafts saved as you go.
Tick off cleaning
Room-by-room checklists that record who did what, and when.
Quick, secure unlock
Sign in once with a code, then unlock with Face ID or a PIN.
Getting started
Set up your practice in three steps.
- 1
Create your organisation
Your work email and a 6-digit code, then your organisation’s name. You become its owner.
- 2
Add centres and hours
Name each centre, give it a short code and set its opening hours — presets make it quick.
- 3
Brand it and invite your team
Add your logo and invite staff by email. Both are optional; come back any time.
Security & privacy
Designed for the sensitive side of practice management.
Separate by design
Every record belongs to one organisation, and only its own staff can see it.
No passwords to leak
Staff sign in with a one-time code sent to their work email.
Role- and centre-based access
Management areas are limited to owners, directors and managers; staff see their own centre.
Minimal patient information
Complaint and incident forms record patient initials only — never full names or contact details.
A full history
Policy versions, case handling and contract changes are kept as a permanent record.
Protected on the phone
The mobile app locks itself and needs Face ID or a PIN to reopen.
Questions
Frequently asked.
Is this a clinical records system?
No. It doesn’t hold patient records or clinical notes. It runs the practice around your clinical software: work, policies, quality & safety, cleaning, compliance registers and your team. Complaint and incident forms ask only for patient initials and, if known, a date of birth.
We have more than one centre. Does that work?
Yes — that’s the model. Your organisation sits at the top with any number of centres beneath it. Staff can belong to one centre or all of them, and managers can switch between a single centre and the whole organisation.
How do staff sign in?
With their work email and a 6-digit code — there are no passwords to manage. You add people during setup or later under Staff / team, and they receive an email invitation.
Is there a mobile app?
Yes. The companion app for iPhone and Android covers what staff need on the floor: what needs them today, tasks, messages, policies to acknowledge, incident reporting and cleaning checklists.
Can we bring our existing policies?
Yes. Add each policy with its summary and a link to the document. The hub then tracks versions, who has acknowledged each version, and when it’s due for review.
What does setup involve?
A short guided setup: name your organisation, add your centres and opening hours, optionally add your logo, and invite your team. You can skip the optional steps and come back to them.
Bring your practice together.
Set up your organisation, add your centres and invite your team — in about five minutes.